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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Normally you can receive an order within 2-3 weeks. It takes around 9-12 days for tailoring and 2-4 days for expedited shipping.
Please check the Tailoring Time and Shipping Time on the product page if you want to know the details.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 14 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 14 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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A-Line/Princess Off-the-Shoulder Watteau Train Satin Wedding Dress
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Colour: Ivory
This is a finished dress tailored and photographed by JJsHouse.com.au. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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A-Line/Princess Off-the-Shoulder Watteau Train Satin Wedding Dress #4779

Wedding Dresses

Reviews(17) Ask a question Chat now / Email us

AU$ 425.00

PRODUCT INFO

A chic and extraordinary wedding dress for your special day! Off-the-shoulder bodice with a V-cut neckline sets a sophisticated tone for the fabulous gown. Watteau train adds drama and special detail to the back of gown. The back closes with a zipper and covered buttons.

Ask a question Chat now / Email us
  • Custom Size

    Looking for a perfect fit? For an additional AU$37.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    For floor-length dresses in custom size, choose the extra length option to fit the height of your heels! i.e for 5 cm heels,select "+5 cm",for flats,please enter "+0"

    Measuring Guide

Our delivery is currently continuing as usual. Plus, we are working hard to make deliveries as safe as possible.

Made to order
Made to order
Tailoring Time: 15-18 days + Shipping Time: 3-6 Days * Expedited Shipping: 3-6 Days
* Standard Shipping: 5-8 Days
* Expedited Shipping: 3-6 days
* Standard Shipping: 5-8 days
* Super Saver Shipping: 10-15 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Worry-Free Returns
Worry-Free Returns are available for standard sizes within 14 days. Custom sizes are final sale. See Details

Description

Looking for the perfect fit? Compare your unique measurements with JJ's House's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

Product Code #4779 Silhouette A-Line
Neckline Off-the-Shoulder Length Watteau Train
Fabric Satin Back Style Zipper Up, Covered Button
Fully Lined Yes Built-In Bra Yes
Boning Yes Shown Colour Ivory
Size General, Plus Season Winter, Fall
Wedding Venues Church Model Information Height:5.7ft Bust:34in Waist:24in Hips:35in
Sleeves & Straps 3/4 Sleeves
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Customer Images
A-Line/Princess Off-the-Shoulder Watteau Train Satin Wedding Dress (002004779)
A-Line/Princess Off-the-Shoulder Watteau Train Satin Wedding Dress (002004779)
A-Line/Princess Off-the-Shoulder Watteau Train Satin Wedding Dress (002004779)
Top Reviews Recent Reviews

This dress was absolutely stunning at my wedding. I used it as a reception dress. The fit came perfect minus the shoulders-the inside part of the sleeve was a bit to short so It was a bit tight raising my arms up. I took it to a seamstress to let out the shoulders and it worked out perfectly. It's a plain dress so I paired it with a broch and a belt that I ordered on etsy. I recommend you purchase a Petticoat so that it helps to fill out the bottom. I found one very inexpensively on Amazon. All in all, I highly recommend the dress. Just measure your entire arm and make extra notes so you have enough length in the sleeve to raise your arms completely.

A-Line/Princess Off-the-Shoulder Watteau Train Satin Wedding Dress (002004779)
A-Line/Princess Off-the-Shoulder Watteau Train Satin Wedding Dress (002004779)

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Bought this dress and was so very pleasantly surprised by the quality and fit, it came a bit wrinkled but professional cleaning pressed it and it wore very well. So happy with the purchase and it came super fast and true to size.

A-Line/Princess Off-the-Shoulder Watteau Train Satin Wedding Dress (002004779)

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Amazing dress, great prompt service!

My dress arrived today and....I am profusely impressed!! It fits perfectly even if I ordered a standard size, not custom made and it looks great! For a "slightly larger" woman I have to say I have made a great choice and I was so anxious, it being an online order...and it is absolutely perfect!!! I checked the sizes, measured myself and it is perfection!! I am truthfully impressed! It was delivered to Belgium in 12 days. I highly and really honestly recommend JJshouse!

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It was a very nice dress! Also the dress fabric was admirable! On the one hand, it is very plain, but on the other hand, it is very elegant! Tiny satin knobs on the back refurbish the dress very much!

But the thing I was impressed most of all was the customer support service. Every question, every my concern was very throroughly treated. All the customer support worker were very responsive.

Thank your very much for your support!

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I am happy with the quality of the dress for the price and will be able to afford a reception dress because of it. (Already eyeing one on JJ's House=) Two complaints- the bust is too tight and arms too big despite paying for custom sizing. I will need to take it to a seamstress to let out the bust and take out the cups that are far too small as well as figure out how to get the sleeves tighter. I'd recommend, but know it doesn't fit exactly even with custom sizing. (Pretty close for an online order though- so, still giving 4 stars.)

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Could not be happier :)))))))))))

I ordered this dress , It is absolutely beautiful. Fits perfectly and the attention to detail is beyond my expectations by a mile.. the customer service is better than any high end retail outlet in the UK. it was delivered within 2 weeks and now I am ordering all my other wedding items from here.. the wedding invitations are outstanding . I cannot recommend this website enough :)

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My dress arrived today and I'm astounded by the high quality of stitching and lining. The quality of the dress is to a high standard and the video on measuring was extremely helpful and accurate. The timelines on the website for custom tailoring and delivery are extremely accurate. It only took 3 days to deliver from china to Ireland using expedited delivery! I cannot recommend this website highly enough. Definitely worth the risk!

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Kudos! This dress fits me perfectly. Customizing my order was WELL worth 20 bucks. The built-in bra does not exactly hold my breasts - they spill over the sides - however, that is easily fixed with body tape. Maybe you could ask future brides for their cup size?Otherwise, this is a lovely, elegant dress and I couldn't be more pleased! Thank you.

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Very impressed with the speed of delivery and the dress. It is exactly what I wanted and the champagne is a lovely pale gold. The dress is well made, fully lined and with boning. It feels elegant. The small buttons up the back make it although they are for show only, the dress fastens with a zip. In fairness I think that is a positive. Could not be more delighted. Went custom fit and it's perfect!

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Ivy

I'm very happy with this dress! the size chart was very good, it fitted perfectly!I love love love this dress!It was my first purchase through internet and I was afraid but I will do it again and again thanks for your efforts

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