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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Ball-Gown Sweetheart Chapel Train Tulle Wedding Dress With Ruffle Beading Sequins
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Colour: White
This is a finished dress tailored and photographed by JJsHouse.com.au. All rights reserved. Copying or otherwise reproducing this image is strictly prohibited.
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Ball-Gown Sweetheart Chapel Train Tulle Wedding Dress With Ruffle Beading Sequins #14800

Wedding Dresses

Reviews(14) Ask a question Chat now / Email us

AU$ 320.00
  • Custom Size

    Looking for a perfect fit? For an additional AU$33.00, our tailors will use your exact measurements to create a made-to-order dress just for you.





    For floor-length dresses in custom size, choose the extra length option to fit the height of your heels! i.e for 5 cm heels,select "+5 cm",for flats,please enter "+0"

    Measuring Guide
Made to order
Made to order
Tailoring Time: 15-18 days + Shipping Time: 3-6 Days * Expedited Shipping: 3-6 Days
* Standard Shipping: 5-8 Days
* Expedited Shipping: 3-6 days
* Standard Shipping: 5-8 days
* Super Saver Shipping: 10-15 days

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.

Worry-Free Returns
Worry-Free Returns are available for standard sizes within 7 days. Custom sizes are final sale. See Details

Description

Looking for the perfect fit? Compare your unique measurements with JJ's House's measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.

Product Code #14800 Silhouette Ball-Gown/Princess
Neckline Sweetheart Length Chapel Train
Fabric Tulle Embellishment Ruffle, Beading, Sequins
Back Style Zipper Up Fully Lined Yes
Built-In Bra Yes Boning Yes
Shown Colour White Size General, Plus
Season Spring, Summer, Fall Wedding Venues Church
Model Information Height:5.7ft Bust:34in Waist:24in Hips:35in Sleeves & Straps Strapless
The dress does not include any accessories in the picture, such as wraps/jackets, gloves, veil, handbag, etc. You may contact us to order the accessories separately.
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Product Reviews

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Excellent

Just wanted to write a quick review and let you know that the wedding dress I purchased from you for my daughter was absolutely stunning. The dress was delivered in perfect time and is of very good quality. I will most definitely be ordering from JJ's House in the furture.

Thank you

Wedding dress

I had my dress custom made I was very nervous after reading reviews on here after purchasing my wedding dress. I received my dress just as expected and it is beautiful a little big but my fault for not measuring correctly material is lovely thank you I would definitely recommend it.

This was a beautiful dress. I will definitely shop at jjs house again.

i really like my wedding gown i cant wait for my big day :) thank you jjhouse

My dress just arrived and I´m so happy with this dress!! It´s PERFECT!! It is over my expectation!!
The quality is WOW!!!
Highly recommend you to by this dress or any other dress from JJsHouse!
The are the best in every way!!!

I was surprised by the quality of the dress and it fit very well. Was so worried about ordering a wedding dress online but it fit great. The reason I am giving it a 4 star instead of 5 is because I wasn't too crazy about the train; but overall beautiful address.

This dress was even more beautiful than the picture! It fit perfectly! I was hesitant to order online, but I could not afford the prices in the bridal shop. I resolved myself to make the most of this dress and ordered it! I am still in shock at his exquisite this dress really is, and for the price. It is far more beautiful th and the $500 + dress that I tried on in the bridal shop! and yet is was so much cheaper. Thank you jjshouse for making my special day that much more! Praise God for you all! I will ALWAYS recommend jjshouse to every bride from now on, in fact, if anyone needs any dress I highly recommend you give them a try. I imagine that each and every dress that they make is just as beautiful, no matter the occasion! Thank you again, I simply cannot say enough!

I just received my dress in the mail! Like everyone else, I was skeptical about ordering online, even though they have pictures! I made up my mind that it would be ok and prayed that I could just make the best of it no matter what....let me tell you....this dress is more than anything I could gave imagined! It is beautifully made, looks more amazing than the picture shows, and was soooo reasonably priced! I am still speechless and I've been looking at it for 2hours now. Thank you jjshouse for this dress at a price I could afford. In my opinion, it us better than any $500.00 dress that I tried on in my local bridal shop. I simply cannot express house very happy I am, I have been truly blessed today. Thank you from the bottom of my heart!! I WILL recommend this site to EVERY bride to be from now on! Thank you again!

Amazing dress looks just like the picture I was so worried about ordering such a important gown offline but it became everything I wanted and more!!

Just like some of the other reviewers, I was really nervous to order such an important dress from an online site. But when I received the dress, I instantly fell in love. The dress is made with such remarkable quality and attention to detail and I am so impressed! It is very poofy/princessy which is what I really wanted in a wedding gown. The lace/beading/sequins on the waist line look like someone spent months crafting it by hand. I would recommend asking for a picture of the dress as it is shown in the sowing room for a more realistic idea of what it looks like without the model's beauty distracting you! In no way am I diminishing the beauty of the dresses, but this just helped me to determine whether or not I thought it would really look good on my body type. Not only is the dress made exactly how it is presented in the pictures, but the customer service that I've received from this site is better than I can ever remember receiving, even from local shops! Any questions or concerns that you have you can ask and they will answer so quickly and kindly. They always say it takes 24 hours to receive a response, but I always received responses much quicker than that. I have ordered 2 dresses from this site and I will absolutely recommend them to anyone needing a beautiful dress of high quality. I was excited for my wedding, but I am so overjoyed now after receiving my dress. Thank you JJ's House for making me feel like a princess!

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