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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our colour charts online have been adjusted to display colour as close as possible to the colour of the actual fabrics. However, camera resolution and computer monitors can mean the colour may vary slightly between the photos and the actual fabric. Colours are subject to the actual dresses you get. We suggest you order a fabric swatch to view colours in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, colour swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about colour via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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One-tier Cut Edge Cathedral Bridal Veils
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Colour: Ivory
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One-tier Cut Edge Cathedral Bridal Veils #114027

Wedding Veils

AU$ 26.00
Ship in 24hrs + Delivery in 3-6 Days * Expedited Shipping: 3-6 Days
* Standard Shipping: 5-8 Days
* Super Saver Shipping: 15-30 Days
* Expedited Shipping: 3-6 days
* Standard Shipping: 5-8 days
* Super Saver Shipping: 10-15 days
CHOOSING A VEIL CHOOSING A VEIL
Worry-Free Returns
Worry-Free Returns are available for standard sizes within 7 days. Custom sizes are final sale. See Details

Description

Founded in 2007, JJ's House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses, fashion dresses and accessories. Customers can browse the vast online selection and choose their favorite dresses with great satisfaction.

Product Code #114027 Category Cathedral Bridal Veils
Fabric Tulle Veil Tier One-tier
Veil Shape Oval Edge Style Cut Edge
Shown Colour Ivory Available Colour White, Ivory
Actual Veil Length 118.11 in (300cm) Actual Veil Width 118.11 in (300cm)
Season Spring, Summer, Fall How to Wear Comb With Veil,ready to wear
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Product Reviews

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Awesome Quality

This veil is perfect! Long, clean, and well sewn around the hair comb. It's such a steal for the price.

Gorgeous & great value

I ordered this for my wedding next year. It’s perfect, just as it looks in the pictures and I was shocked at how great the value was as I have looked elsewhere and they have been around £100.
Great service also!

Super soft!

Veil is very soft and matches my ivory dress perfectly.

Great product

Highly recommend JJs House. This veil was as pictured and arrives quicker than estimated delivery time. The quality of this veil was the same as the expensive ones in stores!

great quality!

Just perfect, beautiful and great material. I have no words to describe how nice it is.

Good

Was worried when it was still in package as it appeared yellowish/creamish however after taking out of package it was perfect. Colour was Ivory, good quality
No need to spend hundreds of dollars on Veil, very happy with this one.

Loved it!

I bought this a little sceptical because of the price, but I have to say it is identical to ones I saw in the bridal shop for £100+, it was easy and comfortable to wear, very soft and great quality. Can’t go wrong for £13! Would deffo recommend!

Excellent

Perfect!! Matches my dress so well. Thank you so much JJshouse!!

Amazing

Turned up packaged well and when opened up no loose threads or material comb stays in well and has room to add extras if you want!! Very pleased with this purchase!

Good Quality

The veil is good quality!

Related Tags

70 Wedding Veils, 52 Inch Wedding Veil, 500 Wedding Veils, 40 S Style Wedding Veil, 3T Wedding Veil, 38 Inch Veil, 36 Wedding Veils, 36 Wedding Veil, 36 Inch Veil, 35 Wedding Veils 20,

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